noble-branch

Last updated: June 2026

Introduction

noble-branch is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you use our website or engage with our services.

By using this website, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect the following types of information:

Name and contact details (email address) when you submit an enquiry
Information about your venue and heating requirements that you choose to share
Technical data such as browser type, device information, and IP address
Usage data including pages visited and time spent on our website

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide quotations
To deliver our heating installation services
To improve our website and user experience
To comply with legal obligations

Legal Basis for Processing

We process your personal data under the following legal bases:

Consent: When you submit an enquiry form, you consent to us using your information to respond
Legitimate interests: To improve our services and website functionality
Contractual necessity: To fulfil our obligations when you engage our services

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is typically retained for 24 months unless you request earlier deletion.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure.

Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to processing of your data
Request restriction of processing
Data portability
Withdraw consent at any time

Third-Party Sharing

We do not sell your personal data to third parties. We may share data with service providers who assist in our operations, such as website hosting providers, under strict confidentiality agreements.

International Transfers

Your data is primarily stored and processed within the United Kingdom. If data is transferred outside the UK, we ensure appropriate safeguards are in place.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: [email protected]
Address: 47 Commerce Street, Birmingham, B15 2DF